Terms and Conditions

DEFINITIONS AND TERMS

InfiniteOne – is the commercial name of MIND ROAMING S.R.L., legal entity of Romanian nationality with the head office situated in Bucharest, Stada Voinței nr 21, C1, sector 5, Trade Registered as J40/9735/04.06.2021 and unique tax registration code 44381624.

 

Seller – InfiniteOne.

Buyer – any individual over the age of 16 who creates an Account on the Site and makes an Order.

Client – any individual over the age of 16 who has access to our CONTENT, through any means of communication provided by InfiniteOne (electronic, by telephone, etc.) or on the basis of an accord between InfiniteOne and that individual which necessitates the creation and use of an Account.

User – any individual over the age of 16 registered to the Site who, through finalizing the process of Account creation, has agreed to all the clauses specific to the Site from the section Terms and Conditions.

Nickname – alias through which the User/Client/Buyer can add Content to the Site. The Nickname is associated to the information provided by the User/Client/Buyer under the name “Username”.

Account – the section of the Site made up by the e-mail address and password which permits the Buyer to send an Order and which also contains other information about the Client/Buyer and the Buyer’s history on the Site (Orders, bills, warranties, etc.). The User is responsible for the validity of all the information provided upon creating an Account as well as keeping them up to date.

Basket – the section of the Site which permits the Buyer/User to add Goods or Services which they wish to purchase upon adding or at a later date.

Site – the online store at the address infiniteone.ro and its subdomains.

Order – it is an electronic document which acts as a form of communication between the Seller and Buyer through which the Buyer tells the Seller they wish to purchase a Good or Service from the Site.

Goods and Services – any product or service listed on the Site, including any products and services mentioned in the Order, which will be provided by the Seller to the Buyer following a finalized Contract.

Campaign – the action of offering a finite number of Goods and/or Services with a limited stock for a limited period of time set by the Seller for commercial means.

Contract – represents the remote contract between the Seller and the Buyer, without the physical presence of the Buyer and Seller.

 

CONTENT – represents:

  • all the information on the Site which can be viewed or accessed by using electronic equipment;
  • the content of any e-mail sent by the Seller to the Buyer through electronic means and/or any other means of communication;
  • any information communicated through any means by an employee of the Seller to the Buyer as per the information stipulated in the contract, specified or not;
  • information tied to the Goods and/or Services and/or rates practiced by the Seller in a certain period of time;
  • data pertaining to the Seller or any other privileged data concerning the Seller.

 

Review – a written evaluation made by the owner or the beneficiary of the Good or Service. Redacted on the basis of personal experience and their capacity to add qualitative comments and to share whether the Good or Service respects the specifications provided by the producer or not.

Rating – a way of expressing the degree of satisfaction of a User/Client/Buyer towards a product. The Rating is expressed as one to five stars along with a review for each Good available on the Site.

Answer – written information transmitted to the Buyer/Client/User who has addressed a relevant question in a Review from a product page on the Site. The answer consists of an explanation made by the Seller to this particular Buyer/Client/User as part of a discussion.

Document – the present Terms and Conditions.

Commercial communications – any type of message (like an e-mail/SMS/Telephone call/etc.) containing information regarding products that are similar or complementary to ones bought, data regarding special offers or promotions, information regarding Goods and Services added to the Basket/Account section as well as any other commercial communications like market research and user polls.

Transaction – the collection or refund of a sum of money resulting from selling a Good and/or Service by InfiniteOne to the Buyer by using the online payment processor, indifferent of the method of delivery.

Green stamp rate – the value of RON payed by the Seller to the society authorized to collect, transport and recycle the electronic equipment waste as it is provided by the Romanian legislation to date.

Specifications – all the specifications and/or descriptions of the Goods/Services as they are written in the Description section of a product page.

PaybyClick – the payment service offered by the online payment processor integrated into the Site and made available to the Client/User/Buyer through the Site to facilitate an online payment.

Token – an encrypted number associated to the buyer’s card after making an online payment and activating the PaybyClick service which can be used by the Buyer to authorize the Transaction through the PaybyClick service.

 

CONTRACTUAL DOCUMENTS

  1. By registering an Order on the Site, the Buyer agrees with the means of communication (telephone and/or e-mail) through which the Seller arranges the commercial operations.
  2. The notification received by the Buyer after a successful Order only acts as a means of informing the Buyer and does not signify the Order is accepted. It can be made electronically (e-mail) or by telephone.
  3. For justified reasons the Seller reserves the right to modify the quantity of Goods and/or Services from an Order. If the quantity is modified, the Seller will notify the Buyer at their e-mail address or by telephone, both provided when purchasing the Goods and/or Services and will refund the respective sum.
  4. The Contract between Buyer and Seller is considered fulfilled when the Buyer receives the shipping notification from the Seller. The notification can be done through e-mail and/or SMS.
  5. The Document and data provided by the Seller on the Site form the basis of the Contract, completing it with the warranty certificate emitted by the Seller or the producer of the Goods.

 

ONLINE SALES POLICY

  1. Access with the scope of performing an Order is permitted for any User/Buyer. For justified reasons, InfiniteOne reserves the right to restrict the access of a Buyer/User who wishes to send an Order and/or access to one of the methods of payment accepted in case the Buyer/User’s actions might harm InfiniteOne in any way. In any such case, the Buyer/User may utilize the information form the “Contact” page to be informed regarding InfiniteOne’s motives in taking such action.
  2. Communicating with the Seller is possible by direct interaction through the contact data available in the “Contact” page. The Seller may manage the information however they deem fit without providing justification.
  3. In the case of an unusually high volume of traffic, InfiniteOne reserves the right to ask the User/Buyer to manually input captcha validation codes in order to protect the information from the Site.
  4. InfiniteOne may publish information regarding the Goods and/or Services and/or sales during a certain time period and within a limited stock.
  5. All the charges placed upon the Goods and/or Services on the Site are expressed in Romanian Lei (RON) and include VAT.
  6. According to current law, the price of the electronic Goods include the Green Stamp Rate. If the User/Buyer wishes to solicit details regarding the exact sum added to the price of the Goods, they may contact InfiniteOne at the e-mail in the “Contact” page.
  7. The Seller is not/cannot be made responsible for any additional cost inferred by the Buyer, including but not limited to currency conversion applied by the bank of the card used in the transaction if the currency it was emitted in is not RON. The responsibility rests solely with the Buyer.
  8. All the information used to describe a Good and/or Service available on the Site (static or dynamic images/multimedia displays/etc.) do not represent a contractual obligation from the Seller, these are used exclusively as a presentation.
  9. After 14 (fourteen) calendar days from the acquisition of a Good and/or Service, the Buyer may be asked to leave a Review regarding the purchased Good and/or Service. The request will be transmitted to the e-mail address provided by the User/Client/Buyer on the Site and agree to be notified in such a way.

 

ASSIGNMENT AND SUBCONTRACTING

The Seller may assign and/or subcontract a third party for Services that involve honoring the Order without the Buyer’s accord while informing the Buyer. The Seller is responsible to the Buyer to fulfill their side of the agreement.

 

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

  1. The Content, as it is defined here, including but not limited to logos, stylized representations, commercial symbols, static and dynamic images, text and/or multimedia content presented on the Site are the property of InfinteOne, who has all rights over them.
  2. The Client/Buyer/User is not permitted to copy, distribute, publish, transfer towards third parties, modify and/or otherwise alter, use, link, expose, include any Content in any other context than the originally intended one by InfiniteOne, including any Content outside of the Site, removing the marks which signify copyright of InfiniteOne over the Content as well as participating in the transfer, sale, distribution of any materials realized by reproducing, modifying or displaying Content, except with the written permission of InfiniteOne.
  3. Any Content the Client/Buyer/User has and/or is granted access to through any means is under the Documents rights. If the Content is not joined by an agreement of use specified by InfiniteOne then it may not be used.
  4. The Client/Buyer/User may copy, transfer or use Content only in personal or non-commercial purposes, and only while they do not conflict with the above stipulations.
  5. If InfiniteOne gives the Buyer/Client/User the right to use certain Content then the Buyer/User/Client is only permitted to use the specified Content within the specified time-frame and only by that specific User/Client/Buyer and this agreement does not entail a contractual obligation from InfiniteOne towards the respective User/Client/Buyer or any third party who is given access to the Content by any means and which may bring damage to InfinteOne.
  6. No Content transferred to the Client/User/Buyer, through any means or gained by accessing, browsing and/or visiting the Site constitutes a contractual obligation to the User/Buyer/Client from InfiniteOne and/or its employees/presumed affiliate which enabled the transfer of Content, in case they exist.
  7. The use of Content for any other purposes than the ones expressly permitted through this document or by agreement, in case it exists, is forbidden.

 

ORDER

  1. The Client/Buyer may place an Order on the Site by adding their desired Goods and/or Services in the shopping Basket, then finalizing the Order by purchasing the products through any one of the means of purchase available upon the Order. Once added in the shopping Basket, a Good and/or Service is available for purchase as long as it is within available stock. Adding a God/Service in the shopping Basket without finalizing the purchase does not entail the successful registering of an Order and does not reserve the Goods/Services.
  2. By finalizing an Order, the Buyer agrees that all the necessary data provided is correct, complete and true when placing an Order.
  3. By finalizing an Order, the Buyer agrees that the Seller may contact them, through any means available/provided in any situation when contact with the Buyer is necessary.
  4. The Seller may cancel the Order made by the Buyer, after notifying them, without any ulterior obligation from either side while neither side may ask for damages in the following cases:
  • the transaction does not go through
  • invalid transaction signified by the payment processor
  • the data provided by the Client/Buyer on the Site is incomplete and/or incorrect.
  1. The Buyer has the right to withdraw from the Contract and to return the Goods or refuse a Service in 14 calendar days from receiving it without any reason and additional costs except the delivery fees. As such, according to OUG no 34/2014, the time limit of returning a Good or refusing a Service expires in 14 calendar days from:
  • the day the Buyer physically owns the last sent Good – in case the Buyer gives only one Order but multiple shipments are necessary.
  • the day the Buyer physically owns the last Good or part of a Good – in case they have ordered a Good made up of multiple parts, shipped separately.
  1. If the Buyer decides to cancel the Order, they may do so by contacting us in the limit of 14 (fourteen) calendar days to settle the terms of return – as they are detailed on the Shipping & Returns
  2. If the Client/Buyer decides to cancel the Contract within the legal canceling time limit, they must return any eventual presents or bonuses which were sent with the canceled product. If the Order is successful and the products have been purchased then returned as the guidelines specify, the Seller with reimburse the spent sum within 14 (fourteen) working days from the date the Seller was informed by the Buyer of their decision to cancel the Order. The sum will be reimbursed as such:
  • for an Order paid for with a credit card -> by reimbursing the sum in the same account the purchase was made from
  • for an Order paid for with a bank transfer -> by bank transfer in the same account
  1. The Seller may delay the transfer of the sum until receiving the returned Goods.
  2. If the returned Good is not in a state in which it can be re-sold as new (damaged packaging, missing accessories, the Good is damages, won’t start or the software has been corrupted, etc.), we reserve the right to refuse the Return and re-send the Good back to the Buyer without returning the purchase and the shipping fees being supported by the Buyer.

In the case of online shopping, the Buyer does not have the option to verify the Goods before finalizing the contract and as such have the right of withdrawal and to cancel or return an Order. For the same reason, the Buyer is permitted to test and check the Goods they have purchased to the extent that they may establish the nature, characteristics and functionality of the Goods.

To establish the nature, characteristics and functionality of the Goods. The Buyer must manipulate and inspect the Goods the same way they would in a physical shop. For example: the Buyer may try on a pair of shoes, but not wear them to various places.

The Buyer is responsible for the diminishing of a Goods value resulting from handling a Good outside of what is needed to establish the nature, characteristics and functionality of the Goods.

If the Buyer cancels an order after using the Goods in ways that go beyond establishing the nature, characteristics and functionality of the Goods, the Buyer is responsible for any diminishing of the Goods value or any damage.

Accessories (CD’s, manuals, Cables, headsets, etc.) that come with the Goods, as well as the original packaging, make up the entirety of the Good. As such, we recommend that the Buyer handles the Goods with care when they exercise their right to withdraw and return an Order and to make sure the original packaging is protected by plastic wrapping and/or repackaged in a cardboard box (without stickers placed on the original packaging, cuts, breaks or any other damage) including all the accessories the Goods contained.

Goods with signs of use and damage will not be accepted (stains, scratches, bent parts, cracks, hits, etc.).

Any reduction in the value of the Goods resulted from handling it beyond the necessary checks to establish the nature, characteristics and functionality of the Goods are the Buyer’s responsibility.

  1. If the Good and/or Service is ordered by the Buyer and cannot be shipped by the Seller then the Seller must inform the Client/Buyer about this fact and return the purchasing sum to their account within a maximum of 7 (seven) working days from the date the Seller has noticed this or form the date the Buyer has made their withdrawal known in certain terms.
  2. The availability of a Good will be shown on the Side as such:
  • “in stock” – we have more than 5 of this product on InfiniteOne’s stock.
  • “limited stock” – we have less than 5 of this product on InfiniteOne’s stock.
  • “back-order” – the Good is available only with online or bank payment and does not quilify for the 14 days return policy. Only registered customers may place an Order for it, and one of our consultants will check the availability of the product with the provider and will notify the customer.
  • “pre-order” – the Good is available only with online or bank payment and does not quilify for the 14 days return policy. Only registered customers may place an Order for it, and one of our consultants will check the availability of the product with the provider and will notify the customer.
  • “out-of-stock” – the Good is no longer available in InfiniteOne’s stock.
  • “momentarily unavailable” – at the moment we cannot procure this Good since the provider does not have it either.

 

GOODS/SERVICES FOR WHICH THE RIGHT OF WITHDRAWAL IS NOT PROVIDED

  1. The following are excepted from the right of withdrawal:
  • contracts involving services after those services have been fulfilled, if they have already started with the accord of the Buyer and after they have confirmed that they will lose the right to withdraw after the Seller fulfills their end of the Contract.
  • Goods and/or Services whose price depends on fluctuations in the financial market that the Seller cannot control and which can take place over the period of withdrawal.
  • Goods which can expire.
  • sealed Goods which cannot be returned due to health or hygienic concerns which were unsealed by the Buyer.
  • Goods which are, by their nature, inseparably mixed with other elements, after delivery.
  • digital content which is not delivered on a material support, if they have been made available to the Buyer upon their agreement and after they have confirmed that they cannot withdraw once it is accepted.

 

CONFIDENTIALITY

  1. According to GDPR, InfiniteOne must maintain client confidentiality for any data provided. Revealing this data must be made only within the limits of this document.
  2. No public declaration, promotion, press communication or any other method of revealing information towards a third party will be made by the Buyer/Client about the Order/Contract without the written permission of the Seller.
  3. By transmitting information or materials through this Site, you offer the Seller unrestricted and irrevocable access to them as well as the right to use, reproduce, show, modify, transmit or distribute this material or information. You also agree that the Seller may freely use these ideas, information, concepts, know-hows or techniques sent to us through the Site however we see fit. InfiniteOne will not be subject to obligations relating to the confidentiality of the information sent, unless the existing legislation provides for further specifications.

 

COMMERCIAL COMMUNICATIONS

  1. The Buyer/User/Client may modify the option regarding their agreement to receive Commercial Communication which include general information and themes regarding promotions or offers form the Seller at any time as follows:
  • by modifying the Account Settings from the section “My Subscriptions”
  • by accessing the unsubscribe link on the commercial communications sent by the Seller
  • by contacting the Seller
  1. After purchasing a Good and/or Service, the Seller may send the User/Buyer/Client commercial communications regarding:
  • suggestions of other Goods or Services related or recommended to be used together with the Good or Service purchased.
  1. The Client/User/Buyer can unsubscribe at any time from the commercial communications mentioned above by accessing the Unsubscribe link from the messages themselves or contacting InfiniteOne.
  2. Also, in order to improve the shopping experience, we may use your data to conduct market research and opinion polls. The information obtained as a result will not be used for any other reasons except for those mentioned above. Your answers will not be associated with your identity, transmitted to third parties or published. You can opt-out of this at any time by accessing the unsubscribe link in the message or contacting InfiniteOne.

 

BILLING – PAYMENT

  • The prices of the Goods and Services on the Site include VAT as the law dictates.
  • The price, payment method and payment deadline are specified in each Order. The Seller will send an invoice to the Buyer for the purchased Goods. The Buyer is responsible for providing all the necessary details in order to generate an invoice according to current law.
  • The Seller will send the Buyer the invoice of the Order which contains Goods and/or Services sold by InfiniteOne exclusively by e-mail and by attaching the invoice to the Buyer’s Account at the e-mail address that the Buyer provided.
  • The Buyer is obligated to update the information in their Account whenever it is necessary for a successful transaction and to keep the documentation generated by the Order.
  • By accessing their Account, the Buyer will be able to keep track of their invoices, having the means to access and save them wherever they choose.
  • By sending an Order the Buyer expresses their agreement to receive invoices in an electronic format.
  • If the information is not available on your Account within 48 (forty-eight) hours from the time of Order, please notify us at the e-mail address: support@infiniteone.ro.
  • PaybyClick is a quick means of online payment with your credit card which is done by processing your payment through a single click and using the Token assigned to your credit card, without needing to input your card details for every transaction.
  • The PaybyClick option can be activated by the User/Buyer at any moment through the payment processor Plati.Online.

a. whenever they wish from the Account:

  • the Client/Buyer can access the Account or the sections “My cards”– choose the option “Add card” – they get directed to the payment processor’s page where they can input the credit card information to enable the 1 RON transaction needed to validate the card. After successful validation, the “PaybyClick” option is enabled and a token is generated to the credit card. Now the Buyer/User can use the PaybyClick option by using the token issued to their credit card. The 1 RON sum will be debited to the User/Client’s account, it is only temporarily blocked by the card emitting bank to validate the card information.

b. upon placing an Order

  • the Client/Buyer places an Order and chooses the Credit Card or Debit Card option then activates the ‘PaybyClick’ option, is then redirected to the payment processor page, inputs the card information and pays, finalizing the Order. After the Order is confirmed, the card information is saved and available for any future payments via the Token.

c. after placing an Order

  • the Client/Buyer places an Order and chooses the Credit Card or Debit Card option but does not activate the ‘PaybyClick’ service. After payment confirmation, the Buyer/Client will have the option to save their card information by activating the ‘PaybyClick’ service. The token will be available for future purchases.
  1. The User/Buyer’s card information will not be accessible to InfiniteOne and will not be stored by InfiniteOne. Only the secure payment processor integrated within the Site, an entity authorized to do so, will have access to the information.

InfiniteOne uses an authorized entity to process payments: Plati.Online – S.C. C SOLUTION S.R.L., registered under the number J40/8552/11.10.2001, with their head office at Bucuresti, Aleea Callatis, nr.7, Sector 6, fiscal code RO 14225658.

The personal information saved in their database will be processed according to all the applicable laws, particularly the Regulation of the European Parliament and of the Council (EU) 2016/679 from 27th April 2016 regarding the protection of personal information, processing of personal information and the circulation of this data which repeals the Directive 95/46/CE (still called „GDPR”). InfiniteOne, as the operator of the personal data, trusts Plati.Online to process the above-mentioned information, in the interest of performing their services.

You can make online payments with your personal or company card, in complete security. Cards accepted for payment are those issued under the logos VISA (Classic and Electron) and Mastercard (including Maestro, if they have CVV2 / CVC2 code).

No additional transaction fees are charged.

Card data processing is done exclusively on the servers of Plăți.Online.

The security of your information is guaranteed by the fact that Plăți.Online does not store the confidential data of your card, but sends it encrypted over a secure connection to the processor bank. This way your information is secure.

Regardless of the currency, you have in your account, the transactions are made in lei, at the exchange rate of your bank.

For payment by card, the transaction will appear on the account statement with the name infiniteone.

  1. In some cases, to maintain the security of the Buyer/User’s transactions, they should not remain logged onto the Site and should not have the auto-log setting turned on for mobile devices.
  2. Revealing the password in this context is not permitted and it is recommended that you use a strong password (containing for example; at least eight characters, including capital letters, numbers and special characters, etc.).
  3. The Client/User/Buyer may input the data of multiple cards and activate the “PaybyClick” service, a Token will be associated to each card. The User/Client/Buyer may always remove their Tokens, canceling the ‘PaybyClick service.

 

DELIVERING THE GOODS

  1. Detailed conditions of shipping the Goods and Services provided by InfiniteOne can be found in the Shipping & Returns.
  2. The Seller will pack the Goods and ensure their shipping together with the necessary documents.
  3. The Seller will ship only in Romania.

 

WARRANTIES

  1. All the Goods sold by InfiniteOne, except for re-sealed Goods, benefit from warranties according to current laws and producer policies. The Goods are new (except for the re-sealed ones), in their original packaging and come from authorized sources.
  2. To correctly communicate the warranty of a Good from an Order, the Buyer must keep their information up to date and to manage the documents added to their Account. Thus they will have a history of Orders and may save them for future reference. If the information is not available on your Account within 48 (forty-eight) hours from the time of Order, please notify us at the e-mail address: support@infiniteone.ro . If the warranty is missing from the Goods please notify us within 48 (forty-eight) hours upon receiving the Goods on our Contact Any notification made at a later date will not be considered valid.
  3. If the Goods were re-sealed, the warranty is emitted by InfiniteOne and may cover a different period of time than the one from new, sealed Goods. The period is specified for each of the Goods. The terms of use, handling and transportation of a re-sealed Good are the same as for a sealed Good and benefit from the same services if it is specified on the product page.

 

TRANSFER OF PROPERTY OF THE GOODS

Property over the Goods will be transferred at delivery, after the payment is processed and in the location provided by the Buyer in the Order (through delivery we mean – signing the transport document supplied by the courier upon receiving the Good or signing the invoice in case the delivery is made by the Seller’s personnel).

 

LIABILITY

  1. The Seller cannot be liable for any kind of damages the Buyer or any third party does to the Goods or any damages brought about by the use of the Goods after delivery and especially for losing the Goods.
  2. By creating an Account the User/Buyer/Client becomes responsible for maintaining the confidentiality of the Account information (username and password) and for managing the Account and according to current law, is responsible for their activity done through their Account.
  3. By creating an Account and/or using the Content and/or making an Order, the Client/User/Buyer expressly and unequivocally accepts that the Terms and Conditions of the Site as per its last update which is communicated in the Site.
  4. The Seller reserves the right to periodically update and modify the Terms and Conditions of the Site to reflect any changes in the conditions and functionality of the Site or any changes regarding active laws. The Document becomes applicable the moment is appears on the Site. If any updates are made the modified version will be available on the Site so we ask that you periodically review it.

 

WRITING REVIEWS

  1. Writing Reviews is a feature available to any User/Client/Buyer in the “Reviews” section belonging to each Good. The information may be positive or negative and must refer to the characteristics and method of use of a Good/Service.
  2. When registering a Review on the Site, the User/Client/Buyer grants the Seller a non-exclusive, perpetual, irrevocable, unlimited territorial license and entitle the Seller to use, reproduce, modify, adapt, publish, translate, distribute and display this content.
  3. When registering a Review in the Review section, every User/Client/Buyer must respect the following:
  • to refer only to the characteristics and/or the method of use of a certain Good/Service, avoiding information regarding changeable aspects (price or promotional offers) or information which pertains to the Order processing;
  • to use the Romanian or English language;
  • to use appropriate, non-offensive language, without terms that may offend or affect any other Users/Customers/Buyer;
  • to make sure the information is realistic, fair, non-misleading and in accordance with applicable laws, thus respecting the rights of other parties, copyright, trademark, license or other property rights, publicity or privacy;
  • to use this feature only to communicate or obtain additional details regarding a certain product or service from the Site without referring to other companies that promote the sale and purchase of these products or services, apart from the original manufacturers of the electronic devices;
  • to not provide or request, in any way and to any extent, personal data (contact details, information about delivery or home address, telephone numbers, email addresses, name and/or surname, etc.) or any other information that may cause the disclosure of this personal data;
  • to not register information and/or details about URLs (links) from other commercial sites that carry out the same commercial activity as the Seller, apart from the original manufacturers of the electronic devices;
  • to not attempt to defraud the services provided by the Seller or to submit Reviews containing advertising materials;
  • to not use the Review as a means of communication with the Seller, in this sense the Contact data of the Seller registered on the Site should be used.
  1. In addition to a realistic critical evaluation, when submitting a Review, you will add a relevant Rating for the related product or service. Reviews, along with their respective ratings, will influence the overall rating of the product or service, the number that appears in parentheses next to their title. Thus, a Review accompanied by a high Rating leads to an increase of the general Rating, and a Review accompanied by a low Rating leads to a decrease of the general Rating.
  2. When a Review or Response is reported by a User/Customer/Buyer as having inappropriate content, from a strictly subjective perspective, this content will be carefully examined by the Seller to determine whether it violates the Site Terms and Conditions.
  3. If the Seller finds a violation of the Terms and Conditions repeatedly, the Seller reserves the right to suspend the ability of the User/Customer/Buyer to submit Reviews in the “Reviews” sections of all Goods presented on the Site. For notifications or complaints related to the Good and/or Service purchased, the Buyers can use the address from the Contact The maximum term for resolving complaints or notifications is 30 calendar days from receiving the Goods.

 

THE PROCESSING OF PERSONAL DATA

Please read the Privacy Policy regarding the processing of personal data, which is part of this Document.

 

USING COOKIES

See the Cookies Policy, which is part of this Document.

 

THE USE OF MAJOR FORCE

  1. Neither party will be liable for non-performance of its contractual obligations if such failure to perform on time and/or properly, in whole or in part, is due to a force majeure event. Force majeure is an unpredictable event, beyond the control of the parties and which cannot be avoided.
  2. If within 15 (fifteen) days from the date of its occurrence, the respective event does not cease, each party will have the right to notify the other party of the full termination of the contract without any of them being able to claim damages from the other.

 

APPLICABLE LAW – JURISDICTION

This contract is subject to Romanian law. Any disputes between the Seller and Users/Buyers will be settled amicably or, if this is not possible, the disputes will be resolved by the competent Romanian courts in Bucharest.

 

WEEE INFORMATION

  1. Waste electrical and electronic equipment (WEEE) may contain hazardous substances that have a negative impact on the environment and human health if not collected separately. Considering the provisions of GEO 195/2005 – regarding the environmental protection and O.U.G. 5/2015 on waste electrical and electronic equipment, customers will consider the following:
  • Buyers have the obligation not to dispose of electrical waste and electronic equipment (WEEE) as unsorted municipal waste and to collect this WEEE separately;
  • Buyers have the obligation to hand over the waste at authorized collection points:
  • ROMEG GREEN SRL with the head office at Sector 1, Str. Carol Knappe, Nr.54, J40/2533/2020, CIF RO 42300364.
  • Or at other free electrical and electronic equipment taste collectors like, for example, the sites mentioned on: https://www.colecteaza.ro/
  1. The symbol indicating that the electrical and electronic equipment is the subject of a separate collection is a wheeled bin crossed out with a cross, as in the image below.
  2. This icon indicates that WEEE should not be mixed with household waste and that it should be collected separately.